Since we work together exclusively with specialised optical businesses, there is unfortunately no possibility to handle sales or repairs directly with you as the end consumer. Use our store locator to find a Rodenstock optician partner close to you. He will be happy to help you.

6 month satisfaction guarantee
We guarantee you problem-free acclimatisation to your RODENSTOCK lenses. If you are not satisfied within the first 6 months, we will replace the lenses with a different product from our company. It is possible to upgrade to a higher-valued lens with the respective additional payment. In the event of a guarantee claim, there is no entitlement to compensation for the value.

2-year quality guarantee
We guarantee the function and durability of your new lenses from RODENSTOCK. If your lenses have a quality deficiency within 24 months after the purchase, you will receive identical lenses from your optician as a replacement for free.

3-year quality guarantee
Valid upon the purchase of SoIitaire^® Protect, SoIitaire^® Protect Plus, SoIitaire^® Protect Sun 2 and Solitaire^® Protect balance 2 lenses: Above and beyond the 24-month quality guarantee, we grant an additional 12-month guarantee on the coating for the premium finishes SoIitaire^® Protect, SoIitaire^® Protect Plus, SoIitaire^® Protect Sun 2 and Solitaire^® Protect Balance 2*.

*The guarantee and services may vary from country to country.
Your claims from the statutory guarantee are unaffected. Spare parts for your RODENSTOCK glasses will be available for several years after your purchase. In case of damage, you can hand in your glasses for repair and that way continue to use your lenses.

Mainly frames made of acetate and titanium are best suited for people with nickel allergies. Both materials are hypoallergenic. At the same time, all other materials used to make glasses comply with the EU nickel directive. Rodenstock monitors compliance through standardised quality checks.

In order to ensure a high level of wearing comfort even in the long-term, the glasses must be adjusted to your head shape as accurately as possible. Rodenstock's development is based on more than 135 years of experience in how glasses fit. For that reason, glasses from Rodenstock are delivered anatomically pre-adjusted, and afterwards there are still numerous adjustment possibilities in the area of the nose pads, hinges and end pieces so that the optician can match the glasses individually to your head shape. That way eyewear from Rodenstock becomes the perfect glasses.

We also offer security for progressive glasses wearers when they are travelling. If your spectacles are damaged or lost when travelling abroad, we will send you a spectacles emergency set to your place of residence with far vision or near vision glasses with your prescription. It is an immediate, free and exclusive service from RODENSTOCK. When you are back at home, simply return the emergency set to your optician.